Shipping and Delivery
Thank you for visiting and shopping at OneSelf Island Living.
We ship only with tracked services to ensure you can follow the progress of your parcel from the moment we dispatch. Most orders are dispatched within 24-48 hours during Mon-Fri - subject to payment and stock availability. Due to COVID-19 event, there have been some delays in delivering our customers' orders recently. Please allow 48 hours during weekends/holidays and additional 1-3 days.
If any products are out of stock, we will notify you as soon as possible by email and/or phone call.
Orders within Australia are $10 flat rate shipping or free shipping on orders over $150 All domestic orders are shipped directly from us to you via Australia Post and include tracking. We are not responsible for any delays once parcels are with Australia Post. The delivery time varies depending on location, however you can expect to receive your item within 2-7 business days of it being shipped.
All international orders are shipped via ________ and include tracking for a flat rate of $25. We do offer free shipping on orders over $200 (no code needed). We are not responsible for any taxes, duties, delays or customs charges that may be charged to you upon the package reaching your destination. We cannot be held responsible for lost or missing parcels or wait times while your parcel is in Customs. Delivery time varies according to location and we cannot guarantee any time frame for your order to arrive but generally it takes up to 10-14 business days once posted.
Shipment processing time
All orders are processed within 2 business days.
Shipment to P.O. boxes OneSelf Island Living )ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.Update this section if you do not ship to P.O. boxes or APO/FPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
OneSelf Island Living is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).